Rules for using TARK.
These Terms govern the customer-facing website, mobile app, public provider listings, communities, and related TARK services. If you use TARK, you agree to these Terms.
Quick links
1. About TARK
“TARK” (“we”, “our”, or “us”) is operated by Alampana LLC, a Texas single-member limited liability company. These Terms apply to playtark.com, app.playtark.com, the TARK mobile app, and related services.
2. Eligibility and accounts
- You are responsible for the accuracy of the information you provide to TARK.
- Self-serve public web registration is intended for adults. Minor participation, where available, must be handled through a parent, guardian, or organization-managed flow.
- You are responsible for maintaining the confidentiality of your account credentials and login codes.
- You may not create accounts or use the service for unlawful, fraudulent, abusive, or misleading purposes.
3. SMS and login codes
TARK uses transactional one-time passcodes (“OTP”) and related account-security messages to help verify accounts and sign users in.
- Messages are sent only when you request them as part of login or verification.
- Message frequency varies and is generally tied to a login or verification attempt.
- Message and data rates may apply.
- You must keep your login codes confidential and must not share them with other people.
- Reply STOP to opt out or HELP for help.
- If you opt out of required SMS security messages, some login or account features may stop working.
TARK does not currently use this SMS program for promotional marketing messages. See the SMS disclosure page for more detail.
The TARK mobile app may also let you enable device-based biometric login after account setup. If you use that feature, your fingerprint, Face ID, or similar biometric data is processed locally by your device and is not stored on TARK servers.
4. Privacy
Your use of TARK is also subject to our Privacy Policy, which explains how we collect, use, retain, and share information.
5. TARK Rating
TARK Rating is a core part of the service. By using TARK and participating in eligible matches, you authorize TARK to process eligible match results, scores, participants, competition format, and related integrity evidence to calculate, validate, publish, correct, and maintain TARK Ratings and rating history.
- TARK may recalculate rating history when match evidence is corrected or the rating methodology is fixed or improved. Recalculation does not change the underlying match or score record.
- An authorized squad admin may import historical match results for that squad after reviewing participant mappings and scores. Imported results may appear in the linked players' match history and may contribute to TARK Rating only when the applicable evidence and integrity rules are met.
- A player linked to an imported result may request correction or dispute an inaccurate participant link or score. TARK keeps the import and correction trail auditable.
- Your full available TARK Rating details and history are shown to you. An eligible active member of the same squad may see only a limited rating summary permitted by TARK; this does not make your full rating history public.
- Squad membership does not make rating information visible globally, to unrelated squads, or to provider or tenant workspaces.
- TARK Rating is a TARK product and is not an official or equivalent USTA, UTR, WTN, NTRP, or governing-body rating.
- Rating availability remains subject to evidence quality, integrity checks, product gates, and service availability.
6. Acceptable use
TARK has zero tolerance for objectionable content or abusive users. Use the in-product report and block controls when available, or contact support, so TARK can review and take appropriate action.
You may not use TARK to:
- Harass, threaten, stalk, impersonate, exploit, or abuse other people.
- Upload or send unlawful, infringing, defamatory, fraudulent, or harmful content.
- Interfere with the service, bypass security, scrape content at scale, or automate misuse.
- Use TARK to solicit illegal activity, spam, scams, or unrelated commercial activity.
We may suspend, restrict, or remove access when we reasonably believe a user or content violates these Terms or creates risk.
7. User content and community features
TARK may allow users to publish or exchange content such as messages, provider profiles, contact requests, schedules, scores, posts, photos, or household details.
- You keep ownership of the content you submit.
- You give TARK a limited license to host, store, reproduce, display, and transmit that content only as needed to operate, improve, secure, and moderate the service.
- You are responsible for ensuring your content and conduct comply with law and these Terms.
- TARK may remove content or limit access to content that violates these Terms, applicable law, or safety requirements.
8. Providers and marketplace features
TARK may display public listings for coaches, academies, stringers, sellers, or other providers. Those listings and contact tools are intended to help users discover and communicate with providers.
- TARK does not guarantee provider quality, availability, pricing, licensing, certifications, or results.
- Providers are independently responsible for the services they offer, the claims they make, and their own compliance obligations.
- TARK may review, limit, remove, or not publish provider content at our discretion.
- Bookable coaching offerings and external checkout links in TARK are for real-world, in-person lessons or training. Digital content, subscriptions, and remote-only services may not be sold through this flow.
Safeguarding and coach-brokered matches
Minor athletes use guardian- or organization-managed profiles. Match suggestions are initiated by authorized coaching staff, require approval from both linked households, and do not create direct minor-to-minor contact. Guardians control which compatibility and profile fields may be shared and can decline or report a suggestion. TARK may review reports, remove content, restrict accounts, or contact relevant parties when safety requires it.
See the TARK Safeguarding and Moderation Policy for the reporting and review process.
9. Sports and in-person activity risk
TARK helps people coordinate sports, training, provider services, and in-person activities, but TARK does not supervise or control those activities.
Use common sense
Participation in sports, lessons, matches, meetups, or any in-person arrangement carries inherent risk. You assume responsibility for your decisions, your physical condition, your minor household participants, and your interactions with other users or providers.
10. Availability and changes
We may modify, improve, suspend, or discontinue parts of TARK at any time. We do not guarantee uninterrupted availability.
11. Disclaimers and liability limits
To the maximum extent permitted by law, TARK is provided on an “as is” and “as available” basis. We disclaim implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Alampana LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or loss of goodwill arising from or related to the service.
12. Termination
You may stop using TARK at any time. We may suspend or terminate access when we reasonably believe a user violates these Terms, creates risk, or misuses the service.
13. Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except to the extent that applicable federal law or the consumer-protection laws of your state of residence cannot be waived or limited by contract. Any disputes related to TARK will be handled in a court of competent jurisdiction located in Texas, unless applicable law requires otherwise.
14. Changes to these Terms
We may revise these Terms from time to time. If we make material changes, we will update the date at the top of this page and may provide additional notice.
15. Contact us
Alampana LLC
163 Town Pl
Suite 41
Fairview, TX 75069
United States
support@playtark.com