Coach and family safety comes first.
This policy describes how TARK protects guardian-managed athletes and reviews safety or privacy reports.
Guardian-managed athletes
TARK self-service accounts are for adults age 18 or older. Minor athlete profiles are managed by linked guardians or authorized organizations and do not receive direct messaging accounts.
Match suggestions
- Only authorized coaching staff can suggest a match.
- Both linked households must approve before optional first-name or photo fields are shared.
- Each guardian controls level, age-range, first-name, and photo sharing separately.
- A suggestion does not open direct contact between athletes or households. Logistics remain coach-managed.
Reporting
A guardian can report a match suggestion at the point it appears in TARK. Reports enter TARK's moderation queue with the suggestion context and are limited to prevent abuse. For urgent concerns, email support@playtark.com.
Review and action
TARK reviews reports for privacy, inappropriate content, harassment, impersonation, and safety concerns. Depending on the circumstances, TARK may dismiss the report, remove content, cancel a suggestion, restrict or suspend an account, preserve records needed for investigation, or contact the involved organization or appropriate authorities.
Advertising and payments
Third-party advertising is limited to BUZZ and is not shown on coach, family, athlete-progress, attendance, or match-suggestion surfaces. External checkout in Coach Studio is limited to real-world, in-person coaching services.
Contact
ALAMPANA LLC d/b/a TARK
163 Town Pl, Suite 41
Fairview, TX 75069
United States
support@playtark.com