How TARK handles personal information.

1. What we collect

We collect the information needed to operate TARK and secure user accounts. Depending on how you use the service, that can include:

• Account information such as your phone number, email address, first name, last name, profile name, and ZIP code.
• Authentication and security information such as login attempts, one-time password session data, consent records, and basic device/browser metadata.
• Profile and participation information such as sports preferences, ratings you provide, TARK Ratings calculated by the service, profile photos, squad membership, session RSVPs, provider listings, and messages or posts you submit.
• For squad chats, automated safety-review results and the text or link caption of a message held before delivery for moderator review. Private direct messages are not included in this squad-chat filter.
• Match and rating evidence such as scores, participants, match format, occurrence time, attendance or confirmation evidence, corrections, integrity state, rating snapshots, and rating-history versions.
• For doubles leagues, an optional team name, self-rated playing level, preferred courts, weekly availability, a private ZIP code, partner-invitation status, and your choices about group and public-results visibility.
• Unfinished session score drafts, which may contain player or guest names, teams, sets, and scores so you can return to a record later.
• Historical match information submitted by an authorized squad admin, including participant names from the source record and the admin's reviewed mapping of those names to TARK squad members.
• Operational logs such as IP address, approximate device information, pages used, errors, and security events.
• Advertising information on BUZZ surfaces, such as ad impressions, interactions, approximate location derived from network information, and consent or privacy-choice signals handled by Google.
• Optional mobile-app information such as push-notification tokens, uploaded media, device permissions you choose to grant for features like camera, photos, or location, or device-provided biometric unlock state. TARK does not store raw fingerprint or Face ID data on our servers.

We do not knowingly sell personal information for money. TARK uses Google AdSense on approved web BUZZ surfaces and Google AdMob on mobile BUZZ surfaces as described below.

We do not intentionally request or require sensitive personal information such as race, religion, or precise health information for the normal customer-facing TARK experience.

2. How we use information

We use personal information to:

• Create and secure accounts.
• Send transactional login or verification codes.
• Operate squads, chats, schedules, provider listings, marketplace contact requests, and organization participation.
• Review squad-chat text and link captions before delivery to help detect credible threats, targeted abuse, or other serious safety concerns. A flagged squad message is held and is not delivered unless an authorized moderator releases it.
• Calculate, validate, publish, correct, and maintain TARK Ratings and rating history from eligible match activity.
• Import organizer-maintained historical match records into a squad's match history after an authorized squad admin reviews the players and scores.
• Respond to support requests, fraud issues, abuse reports, and legal requests.
• Maintain system security, fix bugs, and improve product reliability.

If you create public content, such as a public provider listing or community profile elements you choose to expose, that information may be visible to other users or visitors.

3. TARK Rating data

TARK Rating is a core service. Eligible TARK match results may contribute automatically when the rating system's evidence, integrity, and publication requirements are met. Methodology corrections or corrected evidence may recalculate rating history, but do not alter the underlying match or score record.

You may see your full available TARK Rating, evidence summary, history, and rated-match feed. A current eligible member of the same squad may see only a limited summary: availability, display kind, displayed rating or band, and evidence state. TARK does not use squad membership alone to expose your full rating history globally, to unrelated squads, or to provider or tenant workspaces.

Rating records may be versioned so corrections and recalculations remain auditable. If you delete your account or make a privacy request, we handle rating and match information under the retention, legal, integrity, and deletion rules below; we may retain or de-identify records where reasonably necessary for security, dispute resolution, legal obligations, or the integrity of other users' shared match records.

When a squad admin imports historical results and links a participant to your account, TARK records a notice for you. You may review the resulting match history and request a correction or dispute an inaccurate link or score. A notice explains the import; it is not a request for separate rating consent.

4. When we share information

We share personal information only when needed to operate TARK or comply with law. That can include:

• Cloud infrastructure, storage, email, SMS, and authentication providers that help us run the service.
• Google, when an adult account uses an ad-supported BUZZ surface, to deliver contextual ads, prevent fraud, cap frequency, and provide aggregated reporting.
• Sports organizations or provider workspaces when your account joins or interacts with that organization.
• Other users when you intentionally participate in shared features such as squads, chats, provider listings, sessions, or family/organization flows.
• Players in your assigned league group and its organizers, who can see the names, playing levels, availability, and fixtures needed for that group, subject to profile-visibility choices. Your ZIP code is used only for private organizer court grouping and is not shown to other players or on public league pages. Public result names appear only when both partners agree; otherwise the team is shown as “Team N.”
• Authorized TARK moderators, who may review a squad message held by the automated safety filter and either release or remove it. Direct messages are outside this review flow.
• Current eligible members of the same squad, who may receive the limited TARK Rating summary described above.
• Law enforcement, regulators, courts, or advisors when legally required or reasonably necessary to protect users, TARK, or the public.

We do not sell personal information for money.

5. SMS / OTP messages

TARK currently uses SMS for transactional one-time passcodes and related account-security messages. We send these messages only when you request them as part of sign-in or account verification.

• Message frequency varies based on your login activity.
• Message and data rates may apply.
• You can reply STOP to opt out or HELP for help.
• Opting out may limit your ability to use SMS-based login features.

For the current customer-facing SMS disclosure page, visit /sms-opt-in.

6. Cookies and similar technologies

TARK uses essential cookies and secure session cookies to keep users signed in, protect against abuse, and support normal product operation. We may also use basic logs and application telemetry for security and reliability. On ad-supported BUZZ surfaces, Google may use cookies or similar device storage for consent, fraud prevention, frequency capping, and aggregated ad reporting even when ads are non-personalized.

7. Advertising and privacy choices

TARK limits third-party ads to BUZZ. During the pilot, TARK requests non-personalized ads based on context rather than a person's past activity, and does not enable cross-company personalized advertising or request Apple's App Tracking Transparency permission.

Non-personalized ads may still use limited data such as IP address, device or browser information, ad interactions, cookies, or mobile storage for security, frequency capping, and aggregated reporting. Google may process this information under its own terms and privacy policies.

Where required, Google Privacy & Messaging or the Google User Messaging Platform presents consent and opt-out choices before TARK requests an ad. You can reopen available choices from Profile > Ad privacy choices. Google may also display a privacy and cookie settings link on approved web surfaces.

Learn more in Google's Privacy Policy.

8. Retention

We keep personal information for as long as it is reasonably needed to operate TARK, maintain security, meet legal obligations, resolve disputes, or enforce our agreements. Retention periods vary based on the type of data and whether the account is active, suspended, or deleted.

A squad message held by the safety filter remains private while awaiting moderator action. It is retained until an authorized moderator releases or removes it, or until the sender's account is deleted under the account-deletion process.

Ordinary squad chat messages are kept for seven days. Up to ten pinned messages per squad are kept while they stay pinned. League group chats become read-only when the group closes or the event completes or is cancelled. Seven days after a league event completes or is cancelled, its group chat messages, pins, attachments, and memberships are scheduled for removal; an inactive squad record may remain to prevent the chat from being recreated. Safety and moderation records have their own retention.

Unfinished score drafts become eligible for scheduled removal 30 days after their last update and are also removed when a session is cancelled. Confirmed match results may be kept so other players' records stay accurate; the deleted player is shown as “Former player.”

9. Children and minors

TARK self-service accounts are for adults age 18 or older. A minor athlete may participate only through a guardian- or organization-managed profile. Minor athlete profiles do not receive a separate self-service account and TARK does not place ads inside their managed progress, attendance, or family surfaces.

If you believe a child submitted information to TARK without appropriate guardian involvement, contact us at support@playtark.com so we can review and remove the information where appropriate.

A guardian may opt a managed athlete into coach-brokered match suggestions. Before both families approve, TARK shares only the compatibility fields that guardian separately allowed, such as level or age range. First name and profile photo are shared only after both families approve and only when the guardian enabled those fields. Guardians can decline or report a suggestion in TARK.

Coach and family features may also store attendance, goals, lesson notes, homework, booking and purchase history, and family-provided free text. Access is limited to the linked household and authorized organization staff according to their role and guardian permissions.

10. Your rights and choices

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information. You may also ask questions about how we process your information.

If U.S. state privacy laws apply to your information, you may also have rights to request a copy of certain personal information we hold, understand the categories of information we collect, and ask us to explain how we use or disclose it. If we deny a request, we will explain any follow-up review or appeal path available under applicable law.

11. Security

We use administrative, technical, and organizational safeguards designed to protect personal information. No internet or storage system can be guaranteed 100% secure, so we cannot promise absolute security.

12. Changes to this policy

We may update this policy from time to time. If we make material changes, we will update the date at the top of this page and may provide additional notice when appropriate.

13. Contact us

If you have questions or privacy requests, contact:

This policy is provided by Alampana LLC, 163 Town Pl, Suite 41, Fairview, TX 75069, United States. Contact: support@playtark.com.